Many Branches. One Training Standard.

89.6%
Conversions achieved
50
Courses migrated to the platform
350
Users trained
See how LearnWorlds made it happen
→
Here's exactly how Wagamama replaced a 150-page manual with a single online academy — and the numbers behind it
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Every Branch Trained Differently. None of It Was Working.

Before LearnWorlds, Wagamama relied on printed training manuals — 150 pages thick, expensive to reprint every time a process changed, and impossible to keep consistent across 190 restaurants in 26 countries. A new hire in London might learn something entirely different from a new hire in Dubai. There was no way to track who had actually completed training, and no way to guarantee the knowledge was the same everywhere.

The Challenge

Wagamama wanted to move its training online to better manage and train its workforce. But every option on the market felt too complicated — requiring deep IT knowledge and high costs. After committing to an LMS, they had to abandon it when the platform shut down, leaving them just three months to find a new solution or risk losing all their content.

The Solution

After the platform Wagamama was using had to shut down, the company tried several alternatives before settling on LearnWorlds — the only platform that met their needs without requiring a dedicated technical team.

The Results

Wagamama migrated to LearnWorlds quickly and successfully transferred around 50 courses, reaching an 89.6% conversion rate and training 350 users across the business.
"My aim for all online courses is to include the entire 360 knowledge needed to be an effective Wagamama employee, be it a waiter, cook, delivery driver, or manager."
Marzena Moczydlowska
Operations Executive & former Training Manager, Wagamama Cyprus
Marzena is the person who created the Wagamama Zone to standardize training across different locations and overcome issues like inefficient printed materials and language barriers within a multinational staff.

Solution

Wagamama migrated over 50 training courses to LearnWorlds — the entire process was completed in just a few weeks, well within the three-month deadline they had set for themselves after their old training system shut down.
From that point on, every new employee — whether working in the kitchen, at the counter, or in any of the 26 countries — learned exactly one standardized course. The test was automatically graded. The certificate was issued immediately upon completion. No manager had to sit and manually monitor who had finished learning and who hadn't.
190+
restaurant with the same training standard

50+
digitized course
Significantly reduce printing costs & retraining
No longer need to manually manage and track progress
Integrate with your favorite tools
Connect your school with virtually infinite marketing and affiliate tools and increase your sales! Discover all available integrations

Course & Program Builder

Everything Wagamama used to standardize training — you can use today too

Interactive Video

Insert questions, buttons, chapters directly into the video — transform passive training videos into truly interactive lessons.

Assessments & Certificates

Automatically graded tests that award certificates upon completion — just like how Wagamama monitors thousands of employees.
Feature

Everything Wagamama used to standardize training — you can use today too

AI Assistant

Create course outlines, draft content, generate quizzes from existing materials — reduce course development time from weeks to just a few hours.

SCORM & xAPI Support

Re-import all of your company's old training documents without having to start from scratch.

Mobile App Builder (White-label)

Your own branded learning app without any LearnWorlds traces — staff learn right on their phone, even when offline.

Website Builder & White-labeling

An online academy that carries your company's correct brand identity, uses your own domain, and doesn't expose any third-party platform.

Community

Space for exchange between employees of different branches — sharing practical experience instead of just reading one-way documents.

Integrate 50+ tools + Zapier

Connect with your human resources system, work schedule, or internal tools you are using — no need to change your current workflow.

Analytics by department/branch

Track who has completed, who is falling behind on progress — by each role, by each location, instead of having to ask each manager.
For multi-location businesses

One brand, many branches — still just one single system to manage

Is your business ready?

See how LearnWorlds works →
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